Rawk J Services Ltd.

Alberta Tenant Mould Rights Insurance Guide

You rent your home, you spot mould, and suddenly you are the one stuck between a musty wall and a hard place. I run Rawk J Services, a mould remediation and asbestos removal company based in Central Alberta, and I have seen every kind of rental headache you can imagine. This guide is straight talk for renters. You will learn how to spot mould, document it so your landlord and insurer pay attention, stay safe while you wait, and use Alberta tenant mould rights to get action. I will also explain how tenant insurance works for mould in Alberta so you can ask your broker the right questions and avoid surprises. If you need a pro, my team is a phone call away, but even if you never hire us, I want you to have a clear plan that protects your health and your wallet.

If you just found mould, do these five things now

  • Take wide photos and close photos of the area, plus any leaks or wet materials.
  • Write a short email to your landlord with the photos and a request for repairs and remediation.
  • If water is still coming in and it is safe to do so, shut off the source and start drying with fans and a dehumidifier.
  • Avoid disturbing the mould. Do not scrape or sand. Use an N95, gloves, and goggles if you must be in the area.
  • If the area is larger than one square metre, sewage is involved, or someone in the home has asthma or is pregnant, call a professional.

Quick rights and first 48 hours

In Alberta, landlords must keep the premises in a habitable condition under the Residential Tenancies Act. That includes quick action on leaks, moisture, and mould concerns. You must report problems as soon as you notice them, keep the home reasonably clean, and avoid causing damage. For an overview of duties on both sides, see Alberta tenant and landlord rights on the provincial site at Alberta tenant and landlord rights RTA.

In the first two days, your goals are simple. Get proof of the issue, notify in writing, reduce moisture, and protect your health. Good records help your landlord coordinate proper repairs and also help if you later need help from the Residential Tenancy Dispute Resolution Service.

How to spot mould

Mould needs moisture and time. It often shows up after plumbing leaks, roof leaks, poor bathroom ventilation, wet basements, and overflows. Look for black, green, white, or even orange patches or fuzzy growth on drywall, baseboards, window frames, ceilings, and around tubs and toilets. Staining with a musty smell counts. You might also see peeling paint, bubbling drywall tape, warped baseboards, or salt crust on basement walls. A room that smells earthy when the door stays closed is a red flag.

Some people feel symptoms in rooms that have mould or high humidity, such as nasal stuffiness, cough, irritated eyes or throat, or worsened asthma. Children, older adults, and anyone with lung conditions are more sensitive. For neutral health guidance, review the federal advice in the Health Canada mould guidance.

How big is the problem

Health Canada groups mould cleanup by size. Small areas are usually considered manageable by a careful homeowner or renter, while larger areas call for trained help.

  • Small area. Localized growth that covers up to one square metre in total. Often a few patches on bathroom tile grout or a closet corner.
  • Medium area. From about one to three square metres in total, or several small patches that add up in the same room.
  • Large area. More than three square metres, or mould in multiple rooms, or materials soaked for more than two days. Large areas usually need professionals, containment, and negative air machines. Health Canada advises using professionals for large areas and for jobs where you must remove porous materials. See the federal guide linked above.

Who is at higher risk

Anyone can react to mould, yet some people are more sensitive. Health Canada notes higher risk for those with asthma, COPD, severe allergies, infants, older adults, and anyone with a weakened immune system. If you live with someone in this group, move sleeping areas away from the mould, ventilate, and press for faster action.

Document the problem

Your documentation is the engine that moves things forward. It also protects you if there is a dispute about repairs or rent. Aim to show what, where, how much, and when.

What to capture:

  • Photos and video. Get wide shots that show context, and close shots that show detail. Include a ruler or tape measure for scale.
  • Moisture source. Photograph leaks, dripping pipes, wet insulation, stained ceilings, or standing water.
  • Measurements. Roughly measure the visible area. You can estimate with a sheet of printer paper, which is about a quarter of a square metre.
  • Timeline. Write down when you first noticed moisture or smell, and when you first saw visible mould. Keep all messages to and from your landlord in one folder.

On our landlord facing guide we remind owners that ignoring leaks or recurring humidity exposes them to legal risk. Quick action and documentation matter. If you want to see the flip side of this issue, point your landlord to our landlord mould prevention and legal duties article.

Sample message you can paste into an email:

Hello, I am reporting mould growth in the main bathroom of my rental at [address]. I first noticed a musty smell on [date] and saw visible mould on [date]. The growth is about [size estimate] and is located on [location such as ceiling above shower and the top of the wall behind the toilet]. Photos are attached, including a short video of moisture on the ceiling after showers.

Please confirm in writing when a qualified professional will assess and repair the moisture source and remediate the mould. I am available [list days and times]. If you need access, I can be home or provide a key to a contractor.

Because this may affect health, I would like to know the plan and timeline for repairs. Thank you.

Get your landlord to act

Most landlords will act when you give them clear information and a reasonable request. Keep your tone calm and factual. Attach your photos. Ask for a written plan and a date your unit will be assessed. If you get no reply within a couple of business days, send a short follow up. You can reference the duty to keep the premises habitable under the Residential Tenancies Act. The provincial overview is posted at Alberta tenant and landlord rights RTA.

If the landlord offers to send a handyman for a quick wipe and paint job, ask how they will correct the moisture source. Painting over mould without removing the damaged material and fixing the leak is not a fix. Share this reminder from our landlord mould prevention and legal duties guide. It explains that ignoring leaks and moisture problems increases repair costs and legal risk for owners.

When to escalate

Sometimes the conversation stalls. If there is no progress and health or safety is at stake, you have options. Alberta Health Services can inspect in some cases where there are clear health concerns or unsanitary conditions. Keep your written record handy. For repairs that affect habitability, you may also apply to the Residential Tenancy Dispute Resolution Service. That service can order repairs or other remedies. Before filing, read the provincial guidance on rights and duties at Alberta tenant and landlord rights RTA and consider legal advice from a tenant clinic or lawyer. Keep your photos, messages, and receipts organized since timelines matter for both RTDRS and any insurance claim.

Tenant insurance and mould

Tenant insurance mould Alberta questions come up in almost every job. The short version is that mould is often excluded unless it follows a covered sudden and accidental water event. Think burst pipe, storm entry, or a sudden discharge from a supply line. Endorsements are very important, especially sewer backup coverage and overland water coverage, and some policies include a mould sub limit that caps what is paid for mould cleanup even if the water loss is covered. For a plain spoken breakdown, read our Alberta home insurance mould coverage guide.

What this means for renters. If mould grows because a leak was ignored or humidity was not managed over time, insurance often says that is a maintenance issue and not a covered loss. If mould follows a sudden covered loss, insurance may pay to remove the mould as part of restoring the unit. Coverage is always subject to your policy wording, endorsements you bought, and limits in the policy. Your landlord will usually claim under their property policy for building repairs. Your tenant policy can cover your contents and sometimes additional living expenses if you are forced out during repairs. Ask your broker specific questions before there is a loss.

Questions to ask your broker

  • Does my tenant policy have any mould or fungi exclusions or limits, and what are they in dollars and in scope.
  • Do I have sewer backup coverage, and what events qualify.
  • Do I have overland water coverage for water entering from outside, and what events qualify.
  • What documentation do you need if mould follows a sudden water event in my unit or the building.
  • Will my policy pay for additional living expenses if repairs make the unit unfit for occupancy.

Claim day checklist

If you have a sudden water event or a covered loss that causes mould, act fast. The faster you dry, the less mould you get. Our Alberta home insurance mould coverage guide covers this in detail. The basics are below.

  • Stop the water if you can do it safely. Shut the supply, patch a burst line, or tarp a small roof opening until help arrives.
  • Photograph everything before moving items. Take clear photos of walls, ceilings, floors, and your belongings.
  • Start drying and ventilating affected areas once you have your photos. Small fans and a dehumidifier help. Do not use your furnace fan if there is visible mould nearby.
  • Call your broker or insurer and report the incident with the date and time. Ask about next steps and approved vendors.
  • Save receipts for any emergency work and supplies. Keep a log of who you spoke with and when.

When to hire a pro

Professional help makes sense when the area is bigger than about one square metre, when the moisture source is unknown, when materials are saturated for more than two days, or when there is any sewage or grey water involved. Health Canada recommends professionals for areas larger than three square metres or when building materials must be removed. If someone in the home has asthma, is pregnant, or is immune compromised, err on the side of getting help sooner. If you are in Central Alberta, you can Book mould testing and removal with Rawk J Services. We are local to the Red Deer area and can coordinate with your landlord and your insurer.

What it might cost

Tenants often ask what remediation costs look like in Alberta. Costs vary by size, materials, and how easy it is to contain the area. Our detailed pricing page on mould removal costs in Alberta gives typical ranges. Real jobs can come in lower or higher, but these benchmarks help you and your landlord plan.

Size of mould area Typical approach Ballpark cost in Alberta
Small, under ten square feet Targeted cleaning, minor drywall repair, basic containment Five hundred to one thousand five hundred dollars
Medium, ten to one hundred square feet Containment, removal of damaged materials, HEPA filtration, drying One thousand five hundred to five thousand dollars
Large, over one hundred square feet or multiple rooms Full containment, negative air, multi day project, clearance testing Five thousand to fifteen thousand dollars or more

What drives cost. Access to the area, the need to remove and replace drywall or cabinets, whether flooring must be lifted, the presence of asbestos in older materials, and whether we need after hours service. Sewage and grey water raise the level of protection and disposal, which also affects price. See mould removal costs in Alberta for more detail.

What a remediation report should include

Whether your landlord is claiming under insurance or you are going to the RTDRS, good paperwork helps. Ask your contractor for a written scope and a final report that includes:

  • Source of moisture, or suspected source with recommendations to correct it.
  • Areas affected, with photos and measurements.
  • Containment methods, including whether negative air pressure and HEPA air scrubbers were used.
  • Materials removed and how they were disposed of.
  • Cleaning and disinfection steps, products used, and drying targets.
  • Post remediation verification, such as visual clearance and if needed, air or surface testing by a third party.

Stay safe while you wait

Do not panic, just be smart. Reduce exposure and moisture until repairs start. Health Canada recommends simple protective equipment for small cleanup, including an N95 respirator, gloves, and goggles. For larger areas or sewage contamination, do not attempt DIY. Review the Health Canada mould guidance for PPE and cleaning advice.

Practical steps while you wait for the landlord or a contractor:

  • Ventilate the room if weather allows. Open a window and run an exhaust fan that vents outside.
  • Lower humidity with a dehumidifier and keep the space as dry as you can.
  • Keep doors to the affected room closed if it is safe to do so, and avoid running central fans that can move spores around the unit.
  • Do not sand, pressure wash, or blast the area. That spreads contamination.
  • For small hard surfaces only, you can clean with soap and water and a disposable cloth, then dry the area fully. Do not use bleach on porous materials like drywall. If in doubt, wait for a pro.

Prevention that actually works

Prevention is a team sport in a rental. Tenants control daily moisture. Landlords control the building and repairs. These practices cut risk and they also make it easier to spot a problem early.

  • Use bathroom fans during showers and for twenty minutes after. Leave the door ajar to let steam escape if there is no fan.
  • Run a kitchen range hood that vents outside when cooking.
  • Report slow drains, leaking taps, and staining on ceilings as soon as you see them.
  • Keep furniture a few centimetres off exterior walls to allow air flow and reduce condensation in winter.
  • Ask your landlord to fix fans that do not pull air, improve grading outside to keep water away from the foundation, and replace failed caulking around tubs and sinks.

We teach these practices to landlords in our landlord mould prevention and legal duties article, and they hold up well in real life.

FAQ

Does tenant insurance cover mould in Alberta?

Often no, unless the mould results from a covered sudden and accidental water event. Endorsements like sewer backup and overland water can be essential. Many policies also include a mould sub limit that caps payouts for mould cleanup. Read your policy and talk to your broker. For a plain English walk through, see our Alberta home insurance mould coverage guide.

How do I get my landlord to fix mould in my rental?

Document with photos, write a short email, and request a written plan and timeline. If there is no progress, send a follow up. You can reference the duty to keep the unit habitable under the Residential Tenancies Act, summarized at Alberta tenant and landlord rights RTA. For health risk cases or serious disrepair, ask about an inspection or consider the RTDRS.

Can I withhold rent if the landlord does not fix mould?

Do not withhold rent without legal advice. Alberta has formal routes to resolve disputes, including the RTDRS. Withholding rent can put your tenancy at risk if not done through proper channels. Speak with a tenant legal clinic or lawyer before taking that step.

Should I clean mould myself?

Maybe, if the area is small and on hard surfaces and there is no sewage. Wear an N95, gloves, and goggles, clean with detergent, and dry fully. For medium to large areas, porous drywall, ceiling cavities, carpet, insulation, or anything involving sewage or grey water, call a professional. Health Canada recommends professionals for large areas and for jobs that require removal of materials.

What if the mould keeps coming back?

Recurring mould means the moisture source is not fixed. That could be a leak, poor ventilation, high humidity, or a building envelope issue. Ask for a proper assessment and written plan to correct the moisture, then a controlled remediation. If the fix is outside your control and responses stall, consider an escalation with your evidence.

Will the landlord pay for my hotel if mould work forces me out?

The answer depends. Sometimes the landlord covers temporary housing, sometimes your tenant insurance covers additional living expenses, and sometimes the unit remains livable during work. Ask the landlord and your broker early, and get it in writing. Your documentation will help them decide quickly.

Resources and next steps

Use these links to act now and back up your requests with solid references.

If you are staring at a bathroom ceiling that keeps spotting up or a basement that smells like wet socks, you do not have to settle for it. Use your Alberta tenant mould rights, get the issue on the record, and push for a real fix that addresses the moisture and removes the growth safely. If the job is bigger than a careful DIY, my crew can handle the inspection, testing, containment, removal, and the paperwork your landlord and insurer want to see. Call Rawk J Services at (403) 396 7207 or reach us through the site to get booked. We work across Central Alberta and we keep tenants in the loop every step of the way.